FREE WORLDWIDE SHIPPING

Terms & Policies

TERMS OF SERVICE

By using our site and making orders you express your understanding and agreement to the terms laid out below. This site is run and owned by Mama Papa Mira.

ONLINE ORDERS
We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. All orders will be processed within two days and shipped within 2-4 weeks maximum. There are only a few of us and we have to sleep too, but we will try our hardest to ship your order as fast as we can. Once your order has been processed you will receive a second email confirming shipping details.

PAYMENT
We use Trusted Payment Partners: Apple Pay, Amazon Pay, PayPal and Shopify, Earth's most secure platforms.  We care about your convenience and security. You never have to share your payment information with any onilne store again! Having these payment providers ensures we adhere to highest standards of service. The content of your cart will be displayed in your currency and payment will be processed by your trusted choice of payment! SIMPLE. CONVENIENT. PRACTICAL. Mama Papa Mira strives to make your online shopping experience hassle free.

Please contact us at info@MamaPapaMira.com for any questions.

— Credit Card payments (MasterCard, VISA, American Express and others) via our secure payment gateway 

— PayPal

— Apple Pay

— Amazon Payments

— Shopify Payments

These platforms automatically encrypt your confidential information in transit from your computer to their platform and ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). THIS MEANS ITS SAFE! All personal info, address, email, credit card and banking details must be filled out correctly to ensure we can send your purchase expediently and correctly.

AVAILIBILITY
Our stock comes from all over the world and sizes and styles are limited. We will try as hard as possible to give you the correct idea of sizing and if the items are available. At times, you may encounter the following situation with our online store:

— A product that you have selected to buy is listed as being in stock, however, because we are an online shop, many shoppers could be buying the product at the same time as you. So there is a possibility that you might try to buy a product online that is no longer available. If this happens we will happily apologise and refund you the full amount.
— If you don’t see a ‘BUY NOW’ that’s because the product is super limited and sells fast in store and online. So email or call us and we can sort you out.
— Because of small stock supply we do not hold items. The product shall be yours once a deposit or full payment has been made.

Prices of goods and services and delivery and other charges displayed on this site are current at the time of display. These prices are subject to variation without notice. We will always try to be as accurate as possible with our product descriptions and pricing. However, because we like to party and have the odd late night, we are unable to warrant that product descriptions or other content of the web site is accurate, complete, reliable, current or error free.

SHIPPING & DELIVERY
We use a variety of shipping and delivery methods to ensure your order gets to you as quickly as possible. Shipping and handling can take between 2-4 weeks, and we will email you the details once the order is placed.

RETURNS & EXCHANGES

See complete Refund policies at the bottom of this page. Please email us at info@mamapapamira.com for any questions. We want to make sure you are 100% satisfied and will do everything we can to provide you with a trustworthy experience as per our policies.

WARRANTIES
If an item you purchased from us is faulty because of manufacturing faults, we will try our hardest to replace it or fix it. If in the case we have no more stock of the item or we can't repair the fault we will award a store credit. We will not replace items that have been damaged because of wear and tear. When returning footwear, please return with original box packaged inside another box. If an item has been used please return clean and not stinky. All products must be returned with receipt or proof or purchase. Please send back items with a track and trace number so it won’t get lost in the mail!

SALE ITEMS
Sorry no refunds or exchanges on sale items, (but if it is a faulty item we will do our best to fix the fault). 

PRE ORDER
Occasionally we might be short-shipped on product from a supplier or brand. In this case if an item you have ordered does not show up we will refund your order in full.
Note: Some items on display may differ in colour but in such cases this will be noted on the display page. We only have estimates for scheduled delivery, sometimes this may vary. We will endeavour to keep in touch with you regarding delayed deliveries. 

PRICE MATCH
Although we do our very best to offer our products at a reasonable and competitive price determined by our suppliers, we do not offer a global price match service. 


GIFT CARDS & STORE CREDIT
Gift cards are not offered at this time.

SITE CONTENT
Prices of goods and services and delivery and other charges displayed on this site are current at the time of display. These prices are subject to variation without notice. We will always try to be as accurate as possible with our product descriptions and pricing. However, because we like to party and have the odd late night, we are unable to warrant that product descriptions or other content of the web site is accurate, complete, reliable, current or error free.

PRIVACY STATEMENT
We will use your information in the strictest confidence and will not give your info to any dodgy spam company. The info you provide will help us create an easy to use online store that will be chocca block full of goodness. We will keep your info private and we do not for any reason record credit card information. If you have signed up to our mailing list and no longer wish to part of our gang simply email us with unsubscribe in the subject area, and we shall wipe you off the list. 

ADDITIONAL must read:
Refund Policy https://www.mamapapamira.com/24995560/policies/1672904735.html

Privacy Policy https://www.mamapapamira.com/24995560/policies/1672937503.html

Terms of Service https://www.mamapapamira.com/24995560/policies/1672970271.html

By using our site, you agree to all the policies and terms of service stated.